Most enterprise projects fail because ambiguity is deferred, not resolved. Our process is structured to surface every constraint, decision, and risk in the first two weeks — before any budget is committed to development.
Before any contract is signed for development work, we run a two-week discovery sprint. This protects your budget and our reputation. We audit your current technical stack, interview decision-makers and end users, map your business processes, and document every constraint.
Discovery ends with a decision document: go / no-go, recommended approach, and a fixed-price development proposal. You own the discovery output regardless of whether you proceed with us.
We design the data model, API contracts, infrastructure topology, and deployment strategy before a component is built. The architecture document covers: system boundaries, third-party integrations, data flows, security model, and scaling plan.
Architecture decisions are signed off by the client before engineering begins. This document also becomes the handover reference if you ever transition to an in-house team.
Wireframes come before visual design, always. We map every user journey, prototype key flows, and validate assumptions with real users before committing to hi-fidelity. No visual polish applied to a broken interaction model.
The output is a complete Figma design system: design tokens, component library with all interactive states, responsive layouts for every breakpoint, and a handover specification engineers can build from without ambiguity.
Two-week sprints with a client-facing demo at the end of each. You see working software, not status reports. All code is version-controlled, reviewed by a second engineer, and merged through a CI/CD pipeline with automated testing from day one.
We use feature flags for controlled rollouts, maintain a staging environment that mirrors production, and document every API and integration decision as we build.
Nothing goes to production that hasn't passed our QA gate. Cross-browser testing across 12 environment combinations, accessibility audit to WCAG 2.1 AA, and load testing to at least 10× expected peak traffic.
Core Web Vitals must pass — LCP under 2.5s, CLS under 0.1, INP under 200ms — before we issue staging approval. You receive a documented test report as part of handover.
Every production deployment is planned and rehearsed. We use blue-green deployments or feature flag cutover strategies to ensure zero customer-visible downtime. Rollback procedures are documented and tested before launch day.
Launch is followed by 48 hours of active monitoring — error rates, performance metrics, and user behaviour reviewed in real time. Issues identified in the first 48 hours are fixed within 4 hours on any working day.
30 days of post-launch monitoring are included in every project. After that, we offer ongoing retainer partnerships for organisations that want to continue improving: new features, SEO growth programmes, CRO testing, and performance optimisation tied to measurable KPIs.
Retainer clients receive monthly performance reviews — a written report covering traffic trends, conversion rates, Core Web Vitals, and recommended priorities for the next quarter.
Git repository ownership transferred. No vendor lock-in. No proprietary build systems.
System design, data model, API reference, and infrastructure documentation your team can work from.
Full design file ownership with component library, tokens, and interaction specs.
Documented QA results including browser matrix, accessibility audit, and load test results.
Discovery is a fixed-fee, 2-week engagement. You get a technical audit, architecture recommendation, and development proposal — regardless of whether you proceed with us.